Royal Mail Service Updates: Christmas & New Year DeliveriesFriday, 31 December 2021 | Admin Service Updates from the Royal Mail Help Centre:We continue to work hard to collect, process and deliver the UK’s mail. However, despite our best endeavours, it’s likely some areas of the country may experience some level of disruption. Every item of mail is important to us, so we’re working hard to keep any delays to a minimum. Due to local issues such as COVID-related self isolation, high levels of sick absence, resourcing, or other local factors, some deliveries may be delayed. In those cases we will rotate deliveries to minimise the delay to individual customers. We also provide targeted support to those offices to address their challenges and restore our service to the high standard our customers would normally receive. Thank you for your patience and understanding. Friday 31 December 2021The mail centres below reported not all mail was processed or despatched to schedule over the weekend, and as a result may be delivered slightly later than expected.
The local delivery offices most impacted today are listed below, and as a result may be delivered slightly later than expected.
NEW YEAR:Ofcom has granted an exception to the universal service throughout the United Kingdom for Saturday 1 January 2022. This means that Royal Mail will not collect or deliver any mail on the following days over the New Year: Saturday 1st, Sunday 2nd & Monday 3rd January 2022. Normal deliveries and collections will resume on 4 January 2022, with the exception of Scotland due to a Public Holiday. International DeliveriesItems are leaving the UK for all overseas destinations on time. We're working with our airline and postal/courier partners to maintain services across the globe, however delays should be expected as a result of ongoing COVID-19 reduction measures and reduced air transport capacity. Items to some EU destinations are also experiencing customs delays. This is the result of changes to the EU’s VAT rules for items from non-EU destinations from 1st July. Signatures on delivery may also not be available in many countries due to social distancing requirements. Please see individual country listings for any exceptions or special measures which may cause in-country disruption. Customers are advised to identify whether items being imported into a specific destination will require licences/certificates or incur additional charges. To identify specific Country requirements, please visit the individual country pages. For the latest individual country delays, issues and suspensions check the International Incident Page. Thursday 30 December 2021The mail centres below reported not all mail was processed or despatched to schedule over the weekend, and as a result may be delivered slightly later than expected.
The local delivery offices most impacted today are listed below, and as a result may be delivered slightly later than expected.
Collection Services in the Hereford (HR3, HR5 and HR9) areasWe're sorry to advise, resourcing issues at our Hereford Collections hub mean we may not be able to collect mail from customers in the HR3, HR5 and HR9 postcode areas today, Wednesday 29 December, and possibly for the rest of this week. If you're in Hereford and have urgent mail to post, please take it, along with your paperwork, to our Hereford Delivery Office at Station Approach, Hereford HR1 1AA before 5.30pm. For customers in Ross on Wye (HR9), our driver will be available to take your mail at: the Maltings Post Office, 13 The Maltings, Ross on Wye, HR9 7YB at 4.50pm, and the Postbox at Ross on Wye Delivery Office at Alton Road, Ross On Wye, HR9 5BW at 5.50pm. We apologise for any inconvenience and thank you for your understanding at this time. We'll return to normal service as soon as we can. Wednesday 29 December 2021Normal deliveries and collections resume on Wednesday 29 December. Customer Service Points will be open from Wednesday 29 December for you to collect items for which we’ve left a ‘Something for you’ card – please visit royalmail.com/services-near-you Ofcom has granted an exception to the universal service throughout the United Kingdom for Saturday 1 January 2022. This means that Royal Mail will not collect or deliver mail on that day. Find out more about our Christmas collections for priority postboxes by visiting royalmail.com/priority-postboxes The mail centres below reported not all mail was processed or despatched to schedule over the weekend, and as a result may be delivered slightly later than expected.
The local delivery offices most impacted today are listed below, and as a result may be delivered slightly later than expected.
Saturday 25 December 2021 to Tuesday 28 DecemberThere are no delivery or collection services on the following days over the Christmas period:
Normal deliveries and collections resume on Wednesday 29 December. Our Customer Service Points will be open from Wednesday 29 December for you to collect items for which we’ve left a ‘Something for you’ card – please visit royalmail.com/services-near-you Ofcom has granted an exception to the universal service throughout the United Kingdom for Saturday 1 January 2022. This means that Royal Mail will not collect or deliver mail on that day. Find out more about our Christmas collections for priority postboxes by visiting royalmail.com/priority-postboxes International Deliveries:ITALY: Start date: 5 January 2021 - Latest update: 21 December 2021 Latest Update For a full list of countries affected please click here
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